High Level Responsibilities
1. Responsible for day-to-day operation of data center infrastructure
2. Assist in facilitating vendor repairs for tickets and installation of servers
3. Understand the requirements of 24x7 on-site support
4. Responsible to enforce the facilities regulations and safety policies
5. Ensure SLA standards are met for all tickets
6. Provide a clean work environment by ensuring the facility is clean
7. Executing daily walkthroughs of IT equipment and MEP equipment
Job Requirements
1. Associates degree or above in a computer science or engineering discipline
2. More than 2 years of overseas large-scale data center on-site operating experience
3. Familiar with data center power, machinery, fire, control system
4. Willingness to learn more about IT infrastructure areas such as server platforms, storage server platforms, server components, networking equipment, technologies and architectures, IT service delivery principles and best practices
5. Self-motivated and self-management ability, with strong problem analysis and crisis thinking experience
6. Familiar with the servers, network equipment, hardware installation, maintenance, troubleshooting processes and methods
7. Accommodates regular travel to multiple sites within a region (travel time approx. 30%)
8. Ability to communicate in Chinese
9. Excellent verbal and written communication