PRODUCT ENGINEER (male/female)
JA Solar is a one of the world's largest manufacturers of high-performance solar power products. With cutting-edge manufacturing equipment, JA Solar has an annual solar cell production capacity of 2.5 GW, module production capacity of 1.8 GW and wafer production capacity of 1.0 GW.
JA Solar is a NASDAQ listed company (NASDAQ: JASO) with net revenue of USD 1.2 billion and shipments of 2.1 GW in 2013. Headquartered in Shanghai, China, JA Solar has a global sales and marketing footprint, with a network of sales offices across key markets. For our European office in Munich, JA Solar is seeking a reliable Product Engineer to support our customer service in Europe. This will be done together with the relevant team in Munich and technical departments in China.
Scope of Work
The scope of work includes technical pre- and after-sales support for customers in Europe as well as work on customer claims.
Key responsibilities may include:
• Customer claim contact person and first onsite technical failure analysis
• Coordinating internal customer complains root cause research and preventive action implementation
• Responsible for local pre-sales technology supporting, technical contact person for customer requests confirmation
• Support sales and marketing with technical input.
• Reporting weekly activities and customer requests to senior.
• Prepare technical product documentations and presentations ( do technical translation as when required)
• Attend shows and conferences to feedback market trends
Qualifications
Education: minimum a Bachelor’s degree in Engineering, Electrical Engineering or Physics. Furthermore, technical understanding of PV-modules and PV-plants is required.
Work Experience: 2+ years of work experience in the PV industry (Solar cell, module or system area)
Technical Knowledge: Good MS office skills
Competencies: intercultural competence, result-oriented approach, problem-solving skills, excellent teamwork, communication skills.
Languages: Very good skills in Chinese and English are a must, German, Spanish or Italian language skills are a plus. .
If you want to be a member of a successful team in a leading solar company and if you enjoy working in a dynamic and international environment, please send your application (in English) including salary expectations and the earliest date you could join to zhouzhen@jasolar.com.