华为公司招聘一名IT技术支持人员(工作地点为杜塞尔多夫)

HWZP

                                                                      IT Support Engineer

Job Location:
This position will be based in Dusseldorf, Germany

Job Description:
1.Helpdesk support for users, including desktop support, printer/fax machine support, IT training etc.
2.Network and server system maintenance and troubleshooting. IT infrastructure maintenance and troubleshooting.
3.Implement IT standard/policy in responsible offices. Analyze business requirement and initiate the IT project to satisfy the requirement.
4.Build EU IT infrastructure, including networks, servers, server room, cabling, door access control/CCTV etc. IT service incident management, availability management, capacity management, continuity management, data backup and recovery etc.
5.Implement information security project in WEU. Be responsible for information security checking, reporting, problem solving, auditing, etc.

Main Responsibilities:
1.Help desk support and user training
Responsible for user desktop/laptop, scanner, printer support, helps resolving problematic events.
Responsible for desktop/laptop provision, prepare corporate standard OS/Software/Application and security settings before distribute to end users.
Responsible for user training on IT platforms/OA/Application/Services.
2.Network implementation and maintenance
Responsible for regional/office network implementation and maintenance, including WAN/LAN/Voice solution design, network equipment configurations and deployment, network system troubleshooting and health checking.
3.System implementation and maintenance
Responsible for system implementation and maintenance, including windows server system, web application system, database and storage system.
4.IT infrastructure construction and maintenance
Responsible for IT infrastructure construction and maintenance, including IT server room, structure cabling system, video conference system, UPS etc.
5.Supplier management
Responsible for service provider quotation, bidding, negotiation and supervising the engineering work provided by service provider.

Requirements:
Knowledge and skills:
German fluent, English fluent
Competencies required: Bachelor or above degree
Specialization: Major in computer or information related technologies
Work experience: 3 years or more in related fields

1.Proficient in TCP/IP technologies.
2.Familiar with WAN technologies, knows corporate-level network architecture, knows data communications such as Frame Relay, PPP and MPLS. Proficient in routing protocols and configurations, such as BGP, OSPF etc. Familiar with Huawei routers is preferred.
3.Familiar with LAN technologies, knows building-level LAN architecture. Proficient in common LAN protocols and configurations, such as VLAN, STP etc. Familiar with Huawei switches is preferred.
4.Familiar with Windows server systems, such as AD (Active Directory), DNS, DHCP, Web server, SQL server etc. Proficient in server troubleshooting and maintenance. Knows disk arrays, SAN/NAS storage etc.
5.Skillful in IT infrastructure items, such as server room facilities, structure cabling system, UPS, door access control/CCTV, air conditioning etc.
6.Skillful in laptop/desktop, OS, office software troubleshooting and maintenance.
7.Optimistic, pro-active, team player.

What we offer:
We offer you a professional career in the one of the leading multinational telecommunication company, challenging work and competitive salary package. Also you can get a lot of chance to join training to improve yourself.

Contact info:
Please send your detailed Resume/CV (photo attached) in English via E-Mail to recruiting.eu@huawei.com indicating your earliest start date and salary expectation.

HWZP